Prevent + Protect integrates the Microsoft OpenAI Service and our purpose-built product documentation content and APIs. This delivers leading-edge AI-assisted task completion, as well as access to risk and other data, and provides useful graphical KPI outputs ‘on the fly’.
Our AI-powered chatbot acts as an intelligent assistant, understanding natural language commands to help users perform system actions and access product help/documentation through spoken or written instructions. This boosts productivity and cuts training time, and enables entirely new ways of working.
Our AI Assistant can provide textual or dynamically generated graphical responses, such as charts, graphs and KPIs. It can also complete tasks on behalf of the user, transforming the way teams interact with the system – reducing training time and boosting productivity. AI is supported in the mobile app and the Web client.
Prevent + Protect Help is powered by our AI Assistant, delivering live, always-current guidance. The AI continually checks the latest updates and aligns documentation with system changes—so information never becomes outdated. It searches for relevant help content and shapes it into clear, digestible answers, ensuring the right details are always at your fingertips.
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