Case study snippet:
London Fire Brigade has selected Prevent + Protect as the core platform for its OneRisk programme, bringing prevention, protection, operational risk and hydrant data together into a single, unified Prevent + Protect deployment. Chosen following a competitive procurement process, the P+P platform will replace multiple legacy systems, eliminate data silos and provide teams across the Brigade with a consistent, cloud‑hosted view of risk information. This modern, mobile‑first approach supports London Fire Brigade’s long‑term digital transformation ambitions and enables more effective planning, collaboration and frontline decision‑making across the organisation.
Good to know
Prevent + Protect is an integrated CRM and process management platform designed specifically for Fire and Rescue Services. It helps eliminate silos, streamline workflows, and support a wide range of job types. The system is highly adaptable, offering a Configurable Off-The-Shelf (COTS) solution with modules for Prevention, Protection, Operational Risk, and Hydrant Management, plus a flexible zero-code questionnaire builder with cloneable templates.
P+P key features
- Supports online and offline working, ensuring continuity even without connectivity
- Includes a mobile app, enabling frontline teams to access the system in the field
- Seamlessly integrates with:
- GIS mapping and AddressBase for accurate location data
- GovUK SMS gateway for text messaging
- Microsoft 365, Single Sign-On, and Azure Cloud for secure SaaS hosting
- OpenAI for AI-assisted user support and task automation
Proven results
A recent survey from a leading UK FRS found that 97% of users rate its look and feel as Good or Very Good, it saves 20+ minutes per visit, and 93% find it easy to use with no training.