Case study snippet:
Lancashire Fire and Rescue Service has chosen Prevent + Protect to transform prevention, protection, and operational risk management. Delivered as a SaaS solution on Azure, P+P will integrate with Microsoft 365 tools, GovUK SMS, and include a mobile-first experience for crews—enabling offline job and visit completion. With configurable, no-code questionnaires and flexible workflows, Lancashire FRS can take a people-centric approach to risk targeting and public engagement.
Good to know
Prevent + Protect is an integrated CRM and process management platform designed specifically for Fire and Rescue Services. It helps eliminate silos, streamline workflows, and support a wide range of job types. The system is highly adaptable, offering a Configurable Off-The-Shelf (COTS) solution with modules for Prevention, Protection, Operational Risk, and Hydrant Management, plus a flexible zero-code questionnaire builder with cloneable templates.
P+P key features
- Supports online and offline working, ensuring continuity even without connectivity
- Includes a mobile app, enabling frontline teams to access the system in the field
- Seamlessly integrates with:
- GIS mapping and AddressBase for accurate location data
- GovUK SMS gateway for text messaging
- Microsoft 365, Single Sign-On, and Azure Cloud for secure SaaS hosting
- OpenAI for AI-assisted user support and task automation
Proven results
A recent survey from a leading UK FRS found that 97% of users rate its look and feel as Good or Very Good, it saves 20+ minutes per visit, and 93% find it easy to use with no training.