Derbyshire Fire & Rescue

Derbyshire

Case study snippet:

Derbyshire Fire and Rescue Service has deployed our Hydrants Management solution as a secure, Azure-hosted implementation, supported by the P+P mobile app for field teams. This mobile-first approach enables crews to manage hydrant data and complete tasks seamlessly in the field—even offline—ensuring efficiency, reliability, and improved data accuracy. By combining cloud hosting with mobile capability, Derbyshire FRS can streamline workflows, reduce administrative overhead, and maintain operational readiness wherever its teams are working.

Derbyshire Fire & Rescue Service ‘go live’ with Infographics’ Prevent + Protect platform for county-wide hydrant planning and management

Infographics is delighted to announce that Derbyshire Fire & Rescue Service (DFRS) is the latest client to go live with the Prevent + Protect (P+P) platform for Hydrants.

Derbyshire’s project focuses on the Hydrant Management module, part of the broader P+P solution that covers job types and functionality relevant to prevention, protection and operational risk activities.

Kevin Page, Fleet and Equipment Group Manager at DFRS, said:

“With our existing hydrant management system nearing ‘end of life’, we needed to procure a new system to help us manage our hydrants and support in the planning and tracking of jobs, defects, orders, inspections and repairs.

“We have worked closely with colleagues from Infographics to introduce a new hydrant system that meets all our requirements to ensure we can continue to provide an efficient and effective emergency service to the communities of Derbyshire.”

P+P is provided as a specialist Fire Service Configurable Off The Shelf (COTS) solution delivered via a Software as a Service (SaaS) model and hosted in Microsoft Azure Cloud.

With the new solution, DFRS can efficiently manage hydrants using P+P’s specialist platform – including jobs, defects, orders, inspections, repairs and schemes.

Russell Wood, Commercial Manager at Infographics (now part of LearnPro Group) said:

”The Derbyshire FRS hydrants management deal cements our Prevent + Protect software suite’s position as a leading solution in the UK fire and rescue sector across prevention, protection and hydrant management.

“The combination of its Cloud-based delivery, integration with Microsoft Azure services and Microsoft 365, and ‘out of the box’ configurable platform, App, and web technologies, is helping the UK fire and rescue sector achieve its digital transformation goals.”

Secure single sign-on using Microsoft Entra ID (formerly Azure Active Directory) integration ensures users can be automatically logged in using their standard corporate Microsoft credentials and multi-factor authentication (MFA) policies. Prevent + Protect is complementary to the FireWatch solution suite, which is used for fire and rescue service management, developed by the specialist software manufacturer and Microsoft technology experts at Infographics UK Ltd.

Good to know

Prevent + Protect is an integrated CRM and process management platform designed specifically for Fire and Rescue Services. It helps eliminate silos, streamline workflows, and support a wide range of job types. The system is highly adaptable, offering a Configurable Off-The-Shelf (COTS) solution with modules for Prevention, Protection, Operational Risk, and Hydrant Management, plus a flexible zero-code questionnaire builder with cloneable templates.

P+P key features

  • Supports online and offline working, ensuring continuity even without connectivity
  • Includes a mobile app, enabling frontline teams to access the system in the field
  • Seamlessly integrates with:
    • GIS mapping and AddressBase for accurate location data
    • GovUK SMS gateway for text messaging
    • Microsoft 365, Single Sign-On, and Azure Cloud for secure SaaS hosting
    • OpenAI for AI-assisted user support and task automation

Proven results

A recent survey from a leading UK FRS found that 97% of users rate its look and feel as Good or Very Good, it saves 20+ minutes per visit, and 93% find it easy to use with no training.