Case study snippet:
Bedfordshire Fire and Rescue Service utilises Prevent + Protect to drive community fire protection—reducing risk, improving efficiency, and ensuring compliance with national standards. With FloOffice integration for seamless Microsoft 365 working, users can plan, manage, and execute protection strategies effectively. P+P supports audits, licensing and enforcement, risk-based campaigns, collaboration with partners, and frontline crew. It includes configurable, no-code workflows and NFCC-compliant questionnaires that can be cloned and adapted to changing needs.
Good to know
Prevent + Protect is an integrated CRM and process management platform designed specifically for Fire and Rescue Services. It helps eliminate silos, streamline workflows, and support a wide range of job types. The system is highly adaptable, offering a Configurable Off-The-Shelf (COTS) solution with modules for Prevention, Protection, Operational Risk, and Hydrant Management, plus a flexible zero-code questionnaire builder with cloneable templates.
P+P key features
- Supports online and offline working, ensuring continuity even without connectivity
- Includes a mobile app, enabling frontline teams to access the system in the field
- Seamlessly integrates with:
- GIS mapping and AddressBase for accurate location data
- GovUK SMS gateway for text messaging
- Microsoft 365, Single Sign-On, and Azure Cloud for secure SaaS hosting
- OpenAI for AI-assisted user support and task automation
Proven results
A recent survey from a leading UK FRS found that 97% of users rate its look and feel as Good or Very Good, it saves 20+ minutes per visit, and 93% find it easy to use with no training.