{"id":46,"date":"2025-03-26T07:58:05","date_gmt":"2025-03-26T07:58:05","guid":{"rendered":"https:\/\/learnprogroup.com\/redkite\/technical\/"},"modified":"2026-01-16T16:53:33","modified_gmt":"2026-01-16T16:53:33","slug":"technical","status":"publish","type":"page","link":"https:\/\/learnprogroup.com\/redkite\/technical\/","title":{"rendered":"Technical Spec"},"content":{"rendered":"\t\t
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Technical Spec.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Dedicated hosted server:<\/strong><\/span> Your dedicated applications are installed on our dedicated, secure hosted servers in secure data centres located in London, England and are managed by Rackspace who provide server support 24 x7 x 365, with a guaranteed uptime of 99.98%.<\/p>\n


Rackspace hold ISO 27001: 2013 and SOC 2 amongst other security certifications.
Redkite hold ISO 9001:2015 and apply rigorous cyber essentials policies.<\/p>\n


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Back up:<\/strong><\/span> An incremental system backup is undertaken each day and a full backup of your applications and data is undertaken weekly. Backups are held for 2 weeks.<\/p>


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Disaster Recovery:<\/strong><\/span> Data piping is undertaken to pipe data from the operational server to an identical reserve server on a separate secure site to provide rapid disaster recovery with a maximum RPO of 24 hours and RTO of 24 hours.<\/p>


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Firewall: <\/strong>Your data and applications are further protected with a Cisco Systems firewall.<\/span><\/p>


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Cyber Security:<\/strong><\/span> The server is protected by Armor Anywhere which includes: Intrusion Detection, File Integrity Monitoring, Malware Protection, Log Collection & Management, Vulnerability Scanning and Antivirus.<\/p>


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Encryption:<\/strong><\/span> All data is encrypted in transit using Thawte 256-bit SSL (https) and sensitive personal data is encrypted at rest.<\/p>


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Penetration and Vulnerability Tests:<\/strong><\/span> The software and hosted server have met rigorous penetration testing standards undertaken independently by numerous clients. With prior permission, you are free to undertake your own PT\/VA tests.<\/p>\n

Your unique dedicated system is not shared by any other customer and your data is held in a separate SQL Server database. All SQL licenses are included.<\/p>


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A secure single log-in portal:<\/strong><\/span> Provided to allow easy access to your systems and up-to-date online User Guides. The portal allows you to set comprehensive security settings for users.<\/p>


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Data Protection and Privacy Policy:<\/strong><\/span> Redkite adheres to data protection rules applicable in the country of usage. Please view our privacy policy at Privacy Policy – LearnPro Group<\/a>.<\/p>


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Additional requirements:<\/strong><\/span> Access to Adobe Reader and MS Excel or similar is needed on local workstations for report generation.<\/p>


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For further information please contact us at +44(0)1926 814846<\/a> during normal UK office hours or email enquiries@redkitesystems.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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general enquiry<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Reach Out to the Team.<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Please use this form to submit a general enquiry to Redkite\/LPG.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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demo request<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Request a Product Demo.<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ready to see our products in action? Request a demo or call-back.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tRequest Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Technical Spec. Dedicated hosted server: Your dedicated applications are installed on our dedicated, secure hosted servers in secure data centres located in London, England and are managed by Rackspace who provide server support 24 x7 x 365, with a guaranteed uptime of 99.98%. Rackspace hold ISO 27001: 2013 and SOC 2 amongst other security certifications.Redkite […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRedkite Technical Specifications: Secure, Reliable Hosting and Data Protection<\/title>\n<meta name=\"description\" content=\"Discover Redkite Systems' technical specifications, including secure hosting, data encryption, disaster recovery, and compliance with ISO 9001 standards.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/learnprogroup.com\/redkite\/technical\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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