Latest Upgrades

Stay Ahead with the Latest from Redkite

This page keeps you up to date with the latest enhancements, features, and improvements across the Redkite product suite, ensuring you’re always aware of what’s new and how to make the most of it..

Redkite Version 5

Why Upgrade to Version 5 - Key Benefits

From 2027, previous versions of Redkite EMS and TCMS will no longer be supported. With this in mind, we would like to share some of the key benefits to upgrading to Version 5.

Latest Version

Ensure you are operating on the latest software versions and standards, so you benefit from all recent enhancements and innovations and remain at the forefront of application performance – never falling behind.

New Schedule Feature

TCMS and EMS now include live calendar views with direct sign off for outstanding and upcoming events (Training / Competence / eLearning / Tests and inspections).

Compatibility

Ensure your software solution meets the latest technical compatibility standards and can work with other systems and tools. Upgrading software ensures seamless integration with new operating systems, hardware, and third-party applications.

Security

Ensure your software solution meets the latest security standards. Outdated software can lead to security vulnerabilities. Our new upgrade solution is hosted on new and upgraded servers in a fully secure and hosted Rackspace Centre.

New Features and Functionality

Over time you will benefit from new and improved features and functionality – enabling you to leverage the latest tools, automation capabilities, and integrations, empowering you to achieve better training results and impact.

Flexibility and Scalability

Improved flexibility and scalability – offering a more dynamic solution for your growing training needs.

Performance and Efficiency

Improved system performance and efficiency – older unsupported software tends to be slower and more prone to crashing and instability issues.

User Experience and Accessibility

Ensure your software meets the latest user interface and user experience enhancements.

Responsive Screen Design

Responsive screen design to adapt to different screen resolutions and orientations.

Backup and Support

Access to ongoing LPG Redkite advice and support for administrators and operators of the system to troubleshoot bugs or issues.

LPG Redkite Community

Access to a network of peers – other global users where you can share hints and tips and application.

Frequently Asked Questions

Have questions about Version 5? Browse our FAQ’s section for quick answers. Click on any question to expand and reveal clear, detailed explanations.

Will there be any downtime when switching to the new system?

There will be no downtime, the system will switch over seamlessly.

Do all users have to switch over to the new system at the same time?

Users can gradually move over to the new system using the link provided, we will redirect the old link when you notify us.

What happens to the data/entries from my existing system when I am upgraded?

The data is unchanged, the new version only provides a new interface and some new functions, as well as faster access to underlying data. Entries can be made from the new and old systems simultaneously.

My dashboard is blank, the old version had various boxes, why is there nothing now?

The dashboard in V5 is customer definable and not preset by Redkite. Please view the Editor help video for guidance on setting up the dashboard reports that you want to have visible to your users.

The Forgot Password link doesn’t work for some users, why is that?

Please check that you have a valid email address in their personnel file in Editors

I used to have access to Question Master and to do assessments and practice questions, but that isn’t showing now?

The QM module is now called Questionnaires and is towards the lower part of the left hand menu, click on that and you will have Live for live assessments and Practice to select from.

Some of the practical assessments are showing when due on the schedule but not all, why is that?

At present the schedule will show when a unit of competence is due for renewal, so if the unit has expired it will show, but individual elements do not. Some of your units may only have one element in which case the due element is the unit as well. You should run the Element Renewals report to get a true reflection of the elements that are due for renewal. You can also set an Elements due/overdue (shows those due that day and any that have gone beyond the date for renewal) to show on the dashboard. Note that this dashboard report cannot show elements coming due, that requires the Element Renewals report to be run.

When I use the e-log I don’t have the different log boxes to select which I want to create an entry in, which I used to have, why?

The screen view from the previous version had different logs to click on, which then led to the entry screen. This has been replaced with a drop-down menu at the top left of the Event Log screen, use the arrow to show the list and then select.

Some of the reports I used to use aren’t now there in the new version?

Please check the Customise Reports option in Lookups (this is in the Editors module) and ensure the relevant reports are selected. Some have been changed so that there are different names and some consolidated – Activity Details Search Report is new and consolidates Assessor Updates, Individual Updates and Activity Search from the previous version). Check the user guide for Editors as well to ensure you have the reports showing that you want.

My view of people has changed and I now see all shifts/watches when I used to only have mine?

Use the Settings button at the top of the screen to select the location and shift/watch that you want to view and select ‘Use this setting next time you login’ to make this view your dashboard default.

Can I move due training from one date in the Schedule to another to make a plan that matches my days on duty?

No, the dates shown are those that come from the underlying data as the date of expiry/due refresher.

I have some training showing as due on the schedule but want to do it before then, do I have to wait for the date to run it?

No, you can select the training on the date shown on the schedule and go ahead and run the e-learning or Update Training from that, the system will record the actual date carried out and set the renewal date accordingly.

What happens if I select some training from the schedule and one person was missing, I don’t select their name but what does this do to the schedule?

The training will remain on the date but the number due to have it renewed will now just show 1. If it is e-learning you can ask the individual on their return to open their own schedule and complete any that are showing due for the period they weren’t present. If it is training not set up as e-learning you can carry it out at the next appropriate date by selecting it from the schedule and the system will record the actual date delivered and the renewal calculated accordingly.

Can I add my own training to the schedule?

No, the schedule entries are those from the database showing the renewal dates of training, e-learning or competence units set in your system.