{"id":1479,"date":"2025-11-07T11:09:42","date_gmt":"2025-11-07T11:09:42","guid":{"rendered":"https:\/\/learnproprdstg.wpenginepowered.com\/prevent-and-protect\/?post_type=case-study&amp;p=1479"},"modified":"2025-11-07T11:09:42","modified_gmt":"2025-11-07T11:09:42","slug":"surrey-fire-rescue-service","status":"publish","type":"case-study","link":"https:\/\/learnprogroup.com\/prevent-and-protect\/case-study\/surrey-fire-rescue-service\/","title":{"rendered":"Surrey Fire &amp; Rescue"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Case study snippet:<\/h2>\n\n\n\n<p>Surrey Fire and Rescue Service has deployed Prevent + Protect across prevention, protection, and operational risk. With the P+P mobile app supporting field teams and FloOffice integration delivering a seamless Microsoft 365 experience, Surrey FRS is driving efficiency and connectivity across its operations.<\/p>\n\n\n\n<p><strong>Good to know<\/strong><\/p>\n\n\n\n<p>Prevent + Protect is an integrated CRM and process management platform designed specifically for Fire and Rescue Services. It helps eliminate silos, streamline workflows, and support a wide range of job types. The system is highly adaptable, offering a Configurable Off-The-Shelf (COTS) solution with modules for Prevention, Protection, Operational Risk, and Hydrant Management, plus a flexible zero-code questionnaire builder with cloneable templates.<\/p>\n\n\n\n<p><strong>P+P key features<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Supports online and offline working, ensuring continuity even without connectivity<\/li>\n\n\n\n<li>Includes a mobile app, enabling frontline teams to access the system in the field<\/li>\n\n\n\n<li>Seamlessly integrates with:\n<ul class=\"wp-block-list\">\n<li>GIS mapping and AddressBase for accurate location data<\/li>\n\n\n\n<li>GovUK SMS gateway for text messaging<\/li>\n\n\n\n<li>Microsoft 365, Single Sign-On, and Azure Cloud for secure SaaS hosting<\/li>\n\n\n\n<li>OpenAI for AI-assisted user support and task automation<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Proven results<\/strong><\/p>\n\n\n\n<p>A recent survey from a leading UK FRS found that\u00a0<strong>97%\u00a0<\/strong>of users rate its look and feel as\u00a0<em><strong>Good<\/strong><\/em>\u00a0or\u00a0<em><strong>Very Good<\/strong><\/em>, it\u00a0<strong>saves 20+ minutes per visit<\/strong>, and\u00a0<strong>93%<\/strong>\u00a0find it\u00a0<strong>easy to use<\/strong> with no training.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":1642,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false},"case-study-category":[],"class_list":["post-1479","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Surrey Fire &amp; 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