LearnPro Group proudly introduced its first-ever Customer Awards Programme at this year’s OneLPG Annual User Conference, held at the Fire Service College in November. The awards mark an exciting new chapter in recognising the outstanding achievements of our fire and emergency services community and their vital role in our shared success.

The programme is designed to celebrate innovation, collaboration, and individual excellence across the sector—values that drive both our customers and our organisation forward.

2025 Award Winners

• Excellence in Innovation
  Humberside Fire and Rescue Service
  Recognised for pioneering approaches that set new standards in operational efficiency and safety.
• Excellence in Partnership
  Scottish Fire and Rescue Service
  Honoured for building strong, collaborative relationships that deliver exceptional outcomes for communities.
• Individual Excellence in Firefighter Development
  Dennis Congram
  Celebrated for outstanding contributions to firefighter training and professional growth.
• Individual Excellence in Tech Innovation
  Tom Redfern
  Commended for driving technological advancements that enhance service delivery.

Looking Ahead

This year’s awards are just the beginning. In 2026, we plan to expand the programme to showcase even more success stories and inspire continued progress across our community.

Picture Gallery of this Year’s Winners

From left to right, LearnPro Group CEO Costi Karayannis presents awards to Scottish Fire and Rescue, Dennis Congram, Tom Redfern (accepted on his behalf by a colleague), and Humberside Fire and Rescue Service.