{"id":2902,"date":"2026-08-25T12:00:28","date_gmt":"2026-08-25T12:00:28","guid":{"rendered":"https:\/\/learnprogroup.com\/firewatch\/?p=2902"},"modified":"2026-08-25T12:28:38","modified_gmt":"2026-08-25T12:28:38","slug":"west-yorkshire-frs-selects-firewatch","status":"publish","type":"post","link":"https:\/\/learnprogroup.com\/firewatch\/west-yorkshire-frs-selects-firewatch\/","title":{"rendered":"West Yorkshire FRS Selects FireWatch"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>West Yorkshire Fire &amp; Rescue Service selects FireWatch as its new Cloud-based HRM and Rostering platform<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>LONDON, UK<\/strong> &#8211; West Yorkshire Fire &amp; Rescue Service (WYFRS) has selected FireWatch, from LearnPro Group, as its new Cloud\u2011based Human Resources Management, Rostering and Availability solution following an open and competitive Invitation to Tender (ITT) process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The multi\u2011year contract will see FireWatch deployed to 1,500 staff across 40 sites, supporting WYFRS\u2019 strategic modernisation programme and its commitment to delivering efficient, data\u2011driven, and resilient digital services. The solution will provide a fully integrated platform connecting HR, rostering, availability, training, and operational data across the organisation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Russell Wood, UK Market Lead, LearnPro Group, said:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019re excited to work with West Yorkshire Fire &amp; Rescue Service as they invest in their HRM, rostering, and wider workforce systems. The FireWatch contract award highlights a growing trend across the sector: moving towards integrated solutions that simplify the user experience, eliminate duplication, and connect workflows and data in one place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThis news builds on other recent &nbsp;FireWatch FRS contract wins, and we\u2019re delighted to continue supporting West Yorkshire with a future\u2011ready platform that strengthens operations and delivers real benefits for the community.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Supporting WYFRS\u2019 Digital, Data and Technology Strategy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The WYFRS Digital, Data and Technology (DDaT) department plays a critical role in supporting the organisation\u2019s operational and strategic goals. As part of its future direction, the Service is investing in Cloud technologies, automation, data analytics, and integrated digital systems to enhance performance, security, and long\u2011term sustainability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FireWatch supports this vision by providing a modern, Cloud\u2011native platform that delivers:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A fully integrated Cloud platform spanning HR, training, rostering, availability, and operational data<\/li>\n\n\n\n<li>Accurate modelling of establishments and support for employees that hold multiple concurrent contracts, roles and working patterns<\/li>\n\n\n\n<li>Integrated workforce, competency, and operational data<\/li>\n\n\n\n<li>A \u2018future\u2011ready\u2019 platform supporting efficiency, resilience, and organisational growth<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Comprehensive FireWatch Deployment<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Core FireWatch HR functions include organisational structures, dynamic org charts, personal and contract details, automated payments, pension information, recruitment, and secure management of employee performance and return\u2011to\u2011work processes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FireWatch supports operational planning and time management through live availability maps, station totals, resource redistribution tools, duty planners, multi\u2011pattern working, and flexi\u2011time, sickness, leave and TOIL workflows. Additionally, bi\u2011directional mobilisation APIs will exchange incident and availability data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The WYRFS project includes deployment of the FireWatch Mobile App, SMS gateway for notifications and crewing exceptions, and a suite of Microsoft integrations, including automated account management via Microsoft Entra, Single Sign\u2011On, SharePoint Online document handling, and links to Outlook and To Do tasks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional capabilities include Data Intelligence dashboards and APIs, an AI Chat Assistant powered by Microsoft OpenAI, a learnPro\/pdrPro connector, and a standard payroll export and interface.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>West Yorkshire Fire &amp; Rescue Service selects FireWatch as its new Cloud-based HRM and Rostering platform LONDON, UK &#8211; West Yorkshire Fire &amp; Rescue Service (WYFRS) has selected FireWatch, from LearnPro Group, as its new Cloud\u2011based Human Resources Management, Rostering and Availability solution following an open and competitive Invitation to Tender (ITT) process. The multi\u2011year [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":2899,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[14],"tags":[25,49,50,51],"class_list":["post-2902","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-firewatch","tag-west-yorkshire-fire-and-rescue","tag-west-yorkshire","tag-wyfrs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>West Yorkshire FRS Selects FireWatch | FireWatch<\/title>\n<meta name=\"description\" content=\"West Yorkshire Fire and Rescue. 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