{"id":1814,"date":"2025-11-30T16:10:17","date_gmt":"2025-11-30T16:10:17","guid":{"rendered":"https:\/\/learnproprdstg.wpenginepowered.com\/firewatch\/?p=1814"},"modified":"2026-04-10T16:25:44","modified_gmt":"2026-04-10T16:25:44","slug":"highlights-prevent-protect-firewatch-user-conference-2025","status":"publish","type":"post","link":"https:\/\/learnprogroup.com\/firewatch\/highlights-prevent-protect-firewatch-user-conference-2025\/","title":{"rendered":"Highlights: Prevent + Protect &amp; FireWatch User Conference 2025"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">It\u2019s clear that this year\u2019s Prevent + Protect and FireWatch User Conference in November was a catalyst for innovation, collaboration, and shared vision across our Fire &amp; Rescue Service community \u2013 and we loved spending time with our users at the beautiful Norton Hotel &amp; Spa in Edinburgh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The conference brought together customers from across the UK to explore how AI-powered enterprise resource planning and integrated solutions are shaping the future of fire service management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Key Highlights<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our customers! Bradley Thomas from Surrey Fire and Rescue Service gave an excellent presentation on the customer journey with FireWatch and Prevent + Protect, which was incredibly insightful. Thanks again to Bradley!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI at the Core:<br>Delegates saw first-hand how the latest FireWatch AI-driven features are transforming data interaction\u2014enabling voice and plain-English commands, real-time KPI insights, and automated workflows for resource planning and risk prioritisation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prevent + Protect in Action:<br>Dedicated tracks showcased how integrated case and job management tools are streamlining prevention, protection, and operational risk activities, helping services target efforts where they matter most.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Immersive Learning:<br>The XVR virtual reality zone was a valuable, fun bonus, offering delegates the chance to experience cutting-edge simulation training that enhances operational readiness.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Collaboration &amp; Networking: Beyond the sessions, informal discussions over dinner and breakouts reinforced the strength of our community and encouraged sharing of best practices, challenges, and success stories.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What Resonated Most:<br>The overarching theme was data-driven decision-making powered by AI, and how this technology is no longer a future concept but a present reality. Attendees left with what we hope were many practical insights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But most of all, we all left with a sense of what a great bunch of people make up our user community.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"413\" data-id=\"1817\" src=\"https:\/\/learnprogroup.com\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5003-1-1024x413.jpg\" alt=\"IMG 5003 1\" class=\"wp-image-1817\" srcset=\"https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5003-1-1024x413.jpg 1024w, https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5003-1-300x121.jpg 300w, https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5003-1-768x310.jpg 768w, https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5003-1.jpg 1240w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"413\" data-id=\"1816\" src=\"https:\/\/learnprogroup.com\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5008-1-1024x413.jpg\" alt=\"IMG 5008 (1)\" class=\"wp-image-1816\" srcset=\"https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5008-1-1024x413.jpg 1024w, https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5008-1-300x121.jpg 300w, https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5008-1-768x310.jpg 768w, https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5008-1.jpg 1240w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"413\" data-id=\"1815\" src=\"https:\/\/learnprogroup.com\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5004-1-1024x413.jpg\" alt=\"IMG 5004 1\" class=\"wp-image-1815\" srcset=\"https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5004-1-1024x413.jpg 1024w, https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5004-1-300x121.jpg 300w, https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5004-1-768x310.jpg 768w, https:\/\/learnprogroup.com\/firewatch\/wp-content\/uploads\/sites\/9\/2026\/04\/IMG_5004-1.jpg 1240w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Looking Ahead:<br>The enthusiasm and ideas generated during these two days set the tone for an exciting year ahead. As we continue to evolve FireWatch and its complementary solutions within the LearnPro Group, the focus remains clear: empowering Fire &amp; Rescue Services with tools that deliver efficiency, insight, and resilience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A huge thank you to everyone who joined us, contributed to discussions, and helped make this event a success. Here\u2019s to building on this momentum and driving innovation together in 2026 and beyond.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s clear that this year\u2019s Prevent + Protect and FireWatch User Conference in November was a catalyst for innovation, collaboration, and shared vision across our Fire &amp; Rescue Service community \u2013 and we loved spending time with our users at the beautiful Norton Hotel &amp; Spa in Edinburgh. The conference brought together customers from across [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":1817,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[14,15],"tags":[25,39,40,41],"class_list":["post-1814","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-event","tag-firewatch","tag-firewatch-user-conference","tag-norton-house-hotel","tag-edinburgh"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Highlights: Prevent + Protect &amp; FireWatch User Conference 2025 | FireWatch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/learnprogroup.com\/firewatch\/highlights-prevent-protect-firewatch-user-conference-2025\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Highlights: Prevent + Protect &amp; FireWatch User Conference 2025 | FireWatch\" \/>\n<meta property=\"og:description\" content=\"It\u2019s clear that this year\u2019s Prevent + Protect and FireWatch User Conference in November was a catalyst for innovation, collaboration, and shared vision across our Fire &amp; Rescue Service community \u2013 and we loved spending time with our users at the beautiful Norton Hotel &amp; Spa in Edinburgh. 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