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FireWatch Product Update October 2026

New FireWatch Product Update: Performance Management

We’re pleased to announce the latest update to FireWatch, introducing a new Performance Management area within the core HR module.

This development further expands FireWatch’s workforce management capabilities, providing Fire & Rescue Services with greater visibility and control across key HR and performance processes.

New Performance Management Area

Designed to bring more workforce management functionality together in one place, the new Performance Management area introduces:

  • Appraisals – supporting structured employee performance and development conversations.
  • Improvement Plans – helping organisations manage and track agreed areas for improvement.
  • Absence Management – providing dedicated functionality to support the management of employee absence.

By bringing these processes together within Core HR, FireWatch provides organisations with a more centralised approach to managing employee performance, development and absence.

FireWatch’s Evolving Platform

FireWatch continues to develop as the Fire and Rescue Service leader in AI-enabled resource management, with new features, extended data intelligence tools and deeper Microsoft integrations helping to strengthen efficiency, data quality and risk reduction across your organisation.

This latest development reflects our continued focus on evolving FireWatch to support the changing requirements of the fire and rescue community, while bringing more of the information and tools organisations need into a single, integrated platform.

Looking for an integrated fire ERP solution or want to know more about these new features?

Reach out to our friendly team to discover how FireWatch can support your organisation.

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